Team Atmecs

Sharepoint Administration

Infrastructure Support – Sharepoint Administration ATMECS – Content Team Challenges: Limited documentation Multiple versions across applications including out-of-support ones Lack of high availability Lots of custom workflows and customization requirements Solution Approach: Day to day Activities, User Management Scheduled backups Moving Applications to different environments(DEV, QA, UAT & PROD) Implement High availability (Database level) Monitoring Server health Verifying Memory & CPU utilization Configured Remote BLOB Storage (RBS) Identifying Server patches and testing on DEV -Environment Deploying WSPs in all environments(DEV, QA, UAT & PROD) Configuring Search Application and Crawl configurations Identifying Application/Server/search/Crawl issues ATMECS Contribution: Wrote the reusable PowerShell scripts Consultancy on developing multiple custom work-flows Resolved long-standing Enterprise search issues Provided recommendations for Patch installation Completed feasibility study based on moving existing applications to AWS and Azure and provided recommendations Infrastructure Support – Sharepoint Administration

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Storage Administration

Infrastructure Support – Storage Administration ATMECS – Content Team Challenges: Limited documentation Lots of redundant backups being performed Setting up of appliance on AWS Issues with deduplication ratios due to DB compressed backups NetApp capacity issues due to skewed loads Shared folder issues due to user error Solution Approach: Storage team advised the Customer about the Volume movement feature and implementing to the environment after Customer approval. We will start planning to migrate volumes where more high I/O operations and more Storage Utilization. Storage Team will start migrating the volumes to other nodes after validating space and CPU utilization. During Production volume migration, Volume move will initially migrate the source data to the destination storage and pass it under cutover phase. We start communicating with Customer for the data cutover during Scheduled downtime to the dedicated Storage. ATMECS Contribution: SQL Server database of a particular application was protected by livevault backup solution and it costs 1500$ monthly per TB. To reduce the cost effect, we implemented NetBackup backup protection for these servers. Since these servers are hosted on AWS cloud, we built NetBackup Master server with S3 bucket storage unit on AWS to achieve better performance with minimum cost effect. In future, we are looking to add more clients under this AWS master server, which application server are in AWS platform for better server management. Infrastructure Support Storage Administration

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Telecom Administration

Infrastructure Support – Telecom Administration ATMECS – Content Team Challenges: Limited or no documentation Migration from Avaya to Cisco Integration of the additional departments to the environment Limited monitoring capability Solution Approach: Migration from Avaya telephony system to Cisco MACD (Move, add, change and delete) Troubleshooting of IP phone registration issues, softphone issues & call routing Issues Monitoring call signaling protocols on Voice Gateways like MGCP, SIP Troubleshooting media resource issues in transcoder, MOH, conference bridges, IPT voice quality issues between and within locations Upgrading, adding licenses and troubleshooting all aspects of CUCM along with intimate usage of the tools CUCM offers (RTMT, DNA)Manual CUCM Backup if required. ATMECS Contribution: Integrated the alternate monitoring tool (RTMT) to keep track of VoIP activity including all the UC application Infrastructure Support Telecom Administration

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Virtualization Suppport

Infrastructure Support – Virtualization ATMECS – Content Team Challenges: Limited documentation Application dependency on lower versions Lack of automation for basic tasks Limited monitoring capability Solution Approach: Creation of new VDI’s, installing Citrix applications and assigning them to users as per the service desk request. Monitoring Citrix internal and external environment using Citrix director and assisting Service Desk and NOC people for basic troubleshooting. Handling issues related to VDI and applications connectivity. Working on Citrix printing issues in various environments. Resolving complex issues in NetScaler, Citrix controller and its components to reach SLA. Reclaiming VDI’s which are not in use and decommissioning them with Service desk approval. Troubleshooting slowness/connectivity issues for the users. Resolving profile corruption issues and giving access to the shared folders/paths. Organizing and maintaining environment with zero downtimes and doing daily health checks on the vcenter about the resources utilizations and taking actions against the alarms and alerts. Deploying and configuring the VM’s with given time lines and putting them on the basis of resources availability. Creating / configuring / mounting and unmounts the data stores if required. Upgrading and patching the hosts with the latest releases before creating the run books for the release notes and effects on the environment. Preparing new host profiles and duplicates for the troubleshooting / resolving and compliance check for the sub tasks, Device Configurations, PCI slots and issues with vmbha’s and nics. Creating of new clusters and placing new hosts into the clusters with the vDS / NFS and iSCSI networks mappings with the provided networks. Validating the hardware and configurations of the hosts before putting them into the clusters and doing the network configurations such as Host Vlan, Mgmt. Network / vMotion / NFS / iSCSI and FC. ATMECS Contribution: Successfully prepared and implemented POC on Xen Desktop 7.15 to upgrade the Citrix Infrastructure. Automated health check and scheduled rebooting. Automated Citrix password expiry notification using PowerShell. Provided and implemented valuable solutions/ideas to improve operational efficiencies of Citrix environment. Resolved, hosted, and shared server hung issues by coordinating with Citrix and Microsoft vendors. Migration of applications from presentation server 4.5 to XenApp 7.6. Documented Citrix Infrastructure with time to time updates. Infrastructure Support Virtualization

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Windows Administration

Infrastructure Support – Windows Administration ATMECS – Content Team Challenges: Limited documentation Limited capability for security monitoring and logging Heavy reliance on business owners for information on servers Lack of automation for basic tasks Limited monitoring capability Solution Approach: Managing users and servers with their security and group level Managing DNS internal and external for all domains DNS records creation and deletion as per request Creating, managing, and altering GPO Certificate management for DC Patch management Troubleshooting Group policy issues Managing windows platform issues on multiple applications Managing sites and services Managing 1000+ windows servers related to OS, performance, disk related issues DHCP management DHCP scopes, VLANs Managing production incidents for all Windows infrastructure issues Managing LDIF files based on requirement of developers ATMECS Contribution: Automated account expiry notification to group of consultants using PowerShell script and Windows task scheduler Infrastructure Support Windows Administration

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JIRA Administration

Infrastructure Support – JIRA Administration ATMECS – Content Team Challenges: Limited documentation Lack of integration with Active Directory Lack of high availability Solution Approach: Creating Jira Projects Responsible for creating new users and groups in Jira Managing issue type screens and responsible for creation of custom workflows Expertise in Jira workflow creation and custom field configuration Configuring Field configuration schemes Configuring Permission schemes, Notification Schemes, Issue security schemes Installation of Jira on Linux and Windows Environment Upgrade of Jira from one version to another version Migration of data from one instance to other instance Integration of other Atlassian Tools like Confluence/Bit bucket Installing and managing the Add-ons Creation of different Spaces and Pages in confluence. Adding Particular Permission to Spaces and Pages in confluence. License maintenance. Adding and maintaining the Confluence Add-ons. Adding the Directory to Confluence. Backup and Restore of the Data. Linking the Confluence Spaces with the Jira Projects using Space tools in confluence. ATMECS Contribution: Implementation of Jira with High availability. Consultancy on creation of custom fields in Jira Implementation of Confluence with High availability. Infrastructure Support JIRA Administration

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Database Administration – PostgreSQL

Infrastructure Support – Database Administration PostgreSQL ATMECS – Content Team Challenges: Limited documentation PGPOOL stability Limited alert setup for database functions Limited visibility on design considerations Solution Approach: Database Provisioning Database Backups and Recovery Database Size Growth Monitoring DB Server CPU and Memory utilization monitor Database User Management Performing Database level application related changes Application Scripts deployments Data refreshments between the environments Database related maintenance tasks Database Monitoring Support to the Application Issues Achieve SLA’s ATMECS Contribution: Implemented a robust monitoring system to monitor the PostgreSQL Services status and CPU, Memory and Disk level thresholds Infrastructure Support Database Administration PostgreSQL

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NOC Services

NOC Services ATMECS – Content Team Challenges: Effective Management of Major Incidents Reduce Resolution Time Solution Approach: By using the services of a NOC, one of the most revealing value propositions is the enterprise’s ability to incorporate finitely predictable budgets. The saving is accrued due to two reasons. First, saving in cost due to reduced in-house IT infrastructure management staff, and second, better SLA (Service Level Agreement) deliverables due to the nature of the contract that can be made. ATMECS Contribution: Server Analysis – Identified assets contributing to the most number of incidents and fixed the underlying issues to achieve significant reduction in incidents Root Cause Analysis – An extensive analysis is done on the root cause of the incidents to avoid reoccurrence Reporting and Measurement – Developed reports to give management deep insight into the issues and trends in the environment. It will also show areas where improvements can be made or indicate any positive or negative trends in performance Knowledge Base – A centralized source for all knowledge and documentation that is accessible to the entire team and continuously update it with experiences and lessons learned for future reference and improvements. NOC Services

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Sports’ Tryst With NFTs

Sports’ Tryst With NFTs   ATMECS – Content Team The sports industry is growing rapidly. It is not just about competition in physical sport anymore but also in the digital space. The accelerated growth of partnership between sports and digital technologies over the last few years has spawned changes to the market landscape and sports tech ecosystem that were once thought unfathomable. With the proliferation of e-gaming, betting, and the rise of online broadcasting/streaming (OTT), two major trends are currently emerging in the sports industry: Non-Fungible Tokens (NFTs), which according to Gartner Hype Cycle 2021 is at the Peak of Inflated Expectations, and Blockchain in Sports. A 2022 Sports Industry Outlook Report from Deloitte is optimistic about how blockchain technology will change the way fans interact with their favourite sports and hopes that new types of “collectibles” will lead to new markets for the industry. In this blog, we would like to take you on a journey of how blockchain is redefining the sports industry especially with respect to Fan Engagement and what it means for the future. A Quick Overview Of NFTs Blockchain technology is now widely popular in the sports industry. Most of the time, it is associated with the Initial Coin Offering (ICO), which is a way to encourage transparency and trust in fundraising. But what are NFTs or non-fungible tokens? The basic idea behind an NFT is that a token is used to represent ownership of unique items. The token, in other words, is a non-interchangeable unit of data stored on a blockchain, think of this as a digital ledger which retains history of ownership and value, that can be sold and traded. The NFT data units may be associated with digital files of art, photos, games, videos, and audio. While the Quantum NFT created by digital artist Kevin McCoy in 2014 is credited as the first NFT to be minted as a “monetized graphic”, the CryptoKitties, a blockchain based virtual game, NFTs created the first use case for wider adoption. It allowed people to trade and breed digital cats stored on smart contracts in the Ethereum blockchain. Much of Cryptokitties success is attributed with their ability to conform to the ERC-721 standard, explicitly developed for non-fungible tokens from the start. It allows users to store unique and identifiable data about any item that can be traded or sold in digital space, so ownership and movements are tracked through one smart contract. The Rise Of Fan Tokens The recent rise of fan tokens in the sports industry has also become a new trend as more teams and clubs adopt blockchain technology as a mainstream method for payment or transactions with fans. For example, a few European Soccer Clubs use fan tokens to reward their fans using blockchain technology and cryptocurrencies. Unlike the Non Fungible Token, Fan Tokens are fungible or interchangeable. Owners of Fan tokens can exchange them for services provided by a sports team or club. Fan tokens are digital assets that can interact with club ecosystems, including voting on fan polls and earning rewards. You can also use them off-platform to buy merchandise, match tickets, and other club-related content. Fan tokens are at times referred to as sports cryptocurrencies or utility tokens. Fan tokenization gives sports teams a way to monetize their vast global fan bases while creating a more direct relationship with fans than they’ve ever had before. Current Marketplaces Of NFT In the Sports Industry Now that you’re familiar with the NFT landscape, it’s time to dive right into its heart: marketplaces. These marketplaces are where the majority of NFT transactions happen. They’re one of the most critical puzzle pieces because they’re where all the action happens. When considering buying your first NFT, you should research each marketplace to determine which one is best. Here’s a list of a few top NFT marketplaces: OpenSea.io It features CryptoPunks, Decentraland items, Cryptovoxels assets, Axie Infinity items, etc. OpenSea offers a variety of non-fungible tokens—from art to censorship-resistant domains to virtual worlds to collectibles. It supports ERC721 and ERC1155 assets. Rarible.com This community-owned NFT marketplace rewards users who sell or buy unique digital assets on the market by distributing 75,000 RARI every week to active users. Foundation Foundation is a platform built to help digital artists and crypto-collectors connect and share ideas. It is a place where you can buy and sell artwork from top artists. SuperRare SuperRare is an online marketplace for people to buy and sell authentically created digital artworks, the ownership of which is recorded on the blockchain. It focuses on digital art pieces made by artists they personally select. AsyncArt Asynchronous Art is a way to purchase digital art that evolves. Buyers get to choose how the art is transformed through an app that updates the piece. KnownOrigin A curated gallery of exclusive Digital Artworks ranging from limited collectible editions to open prints and artist editions on blockchain technology using Ethereum smart contracts and ERC721 tokens. Currently, it features work from over 100 artists, including Joe Hargreaves, Quibe, and Ben Giles. Nifty Gateway Nifty Gateway is an NFT marketplace that sells artworks from digital artists, brands, and celebrities. It is a sister company of Gemini (a licensed Cryptocurrency exchange and custodian). NBA Top Shot The National Basketball Association (NBA) in collaboration with Dapper Labs created NBA Top Shot, a blockchain-based platform that allows fans to buy, sell and trade numbered versions of specific, officially-licensed video highlights. The platform allows users to transact with cryptocurrency and conventional credit based payments. Dapper Labs has also forged a partnership with the National Football Association (NFL) to launch a similar platform for NFL content called NFL ALL DAY. Advantage Of Sport NFT Marketplaces Unlike traditional sports memorabilia, digital collectibles are not subject to physical wear and tear. You can store and exchange safely in crypto wallets. The digital nature of NFTs also makes them easier and cheaper to trade. NFTs are unique digital collectibles. They are authenticated on a blockchain, making them effectively impossible

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A Blog Article and A White Paper – What’s The Difference?

A Blog Article and A White Paper – What’s The Difference? ATMECS – Content Team [read_meter] According to the American Marketing Association, “Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.” Marketing is the most significant element of every branding and advertising. As the world is continuously transforming and evolving, marketing has been a constant need of B2B enterprises, multinational companies, B2C companies etc., to make people aware of their products and services. And, sometimes, the way a company markets itself helps differentiate itself from its competitors. However, the techniques of marketing, especially digital marketing, evolve rapidly. Companies across the globe are constantly finding new and innovative ways to reach and serve their target audience via online content marketing. Petabytes of fresh online content gets created each day worldwide and this content could be in the form of video, short form and long form editorial or op-ed content, text brochures, blog posts, white papers, etc. Each type of content has its own pros and cons to it. In this article, we will brief you on two types of content – white papers & blogs – to help you understand what they are and how they can be used effectively as part of a digital marketing strategy. White papers – A brief introduction When it comes to B2B marketing, white papers are a widely used content marketing tool. Whitepapers highlight the usage and solutions that a company, or an enterprise, plans to offer to its customer via its products and services. White papers are authoritative publications to educate people about an issue, brand, cause, solution, etc. In most cases, white papers are the best tools for lead generation and product purchase guides. Approximately 64% of B2B enterprises, according to a Content Marketing Institute Research Study, use white papers for marketing their product. Since white papers are widely used in online content marketing and influencing consideration or conversion are always important objectives, it is critical to pay attention not just to the content but also to the product or service itself. As a business, you want to convert readers into purchasers, which you may achieve by discussing how the product or service can directly benefit them. The readers need to know why they require it, how it will assist them, what issues it will solve, and other pertinent details. Some people believe that white papers are basically product or service pitches. This is not true. However, it may easily come off as a sales pitch if you are not careful about managing the tone & messaging intensity. Sometimes, even blog posts tend to be perceived as selling an idea, product, or service. Therefore, it is crucial therefore to strike the correct balance between convincing and informing your audience while authoring either types of content. Blog posts – A brief overview A blog post is a technique of reaching out to target audiences directly and individually. It appears on the website briefing the customers about the product or service in approximately 350-800 words. More than 90% of content marketers use blog posts for marketing their products, according to SEMRush. A blog post is a collection of data, topics, or sentiments maintained in a log. It is clearly the priority of many B2B enterprises. Empirical studies show, companies see 55% more readers on the website when they make blog posts their priority. Mostly, every blog includes some visually appealing photographs to attract more readers. They have a shorter length and are easy to post. Blogs are an excellent method to grab the attention of your target audience. Therefore, they end up generating approximately 67% leads per month for a brand. Blog articles assist organizations in establishing relationships with their internet users and consumers. One of the most significant advantages is that they may improve your SEO with certain keywords. Let’s tabulate the differences between white papers and blog posts! A blog post and a white paper differ in many aspects. A blog post carries a practical perspective to the topic, whereas a white paper is an attempt to educate and promote a specific brand/idea/premise. Both the concepts are based on different core factors. Some extra points about white papers Most good white papers should have the following: The material of a white paper is often in the form of a downloadable PDF. It may also be necessary to provide an email address to download. This facilitates a continuation in the interaction between the company and the audience. The white paper’s beginning, particularly the first paragraph, should pique the reader’s interest. Consider it the elevator pitch for any content of your white paper. This is what makes it unique. Tips to combine white papers with blog posts: An excellent white paper will provide enough material for numerous blog entries. In reality, the following is the ideal technique for combining the two: Create a powerful white paper. Take one major idea from the white paper and write a blog post about it. Point to the landing page for the complete white paper at the conclusion of the blog. Repeat steps 2–3 until you’ve covered all of the white paper’s main points. This method makes use of your blog’s SEO strength to increase visibility and downloads for your white paper. The white paper is the main topic, while the blog articles are just the side projects presented as smaller pieces that link back to the main information.

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